Payment & Refund Policy – Cereston Solutions Store

1. Secure Payment Methods

✔️ We accept secure payments through trusted payment gateways.
✔️ All transactions are encrypted for your protection.
✔️ Multiple payment options may be available at checkout.
✔️ Orders are confirmed only after successful payment verification.
✔️ Customer payment information remains safe and confidential.

2. Order Processing

✔️ Orders are processed after payment confirmation.
✔️ Customers receive an order confirmation email.
✔️ Processing times may vary during busy periods.
✔️ Accurate billing and shipping information is required.
✔️ We reserve the right to cancel suspicious or fraudulent orders.

3. Refund Eligibility

✔️ Refund requests must be submitted within the eligible refund period.
✔️ Products must meet our refund conditions.
✔️ Proof of purchase is required for all refund requests.
✔️ Refunds are subject to review and approval.
✔️ Certain items may not be eligible for refunds.

4. Non-Refundable Items

✔️ Personalized or customized products are non-refundable.
✔️ Digital downloads and gift cards cannot be refunded.
✔️ Used or damaged products are not eligible for refunds.
✔️ Clearance and final sale items are non-refundable.
✔️ Products returned without approval may not be accepted.

5. Refund Processing

✔️ Approved refunds will be issued to the original payment method.
✔️ Refund processing times depend on your payment provider.
✔️ Customers will receive a confirmation once the refund is processed.
✔️ Bank processing times may vary.
✔️ Refund status updates are available through our support team.

6. Customer Support

✔️ Our support team is available to assist with payment and refund inquiries.
✔️ We aim to respond to all requests promptly.
✔️ Every refund request is reviewed fairly and professionally.
✔️ Customer satisfaction is our highest priority.
✔️ Thank you for shopping with Cereston Solutions Store.